Scott Berkun is a bestselling author and popular speaker on UX design, innovation, leading teams, public speaking and other subjects. He’s published eight books, including How Design Makes The World, The Myths of Innovation, Confessions of a Public Speaker, and The Year Without Pants. His work has appeared in The New York Times, The Washington Post, Forbes, The Wall Street Journal, The Economist, The Guardian, Wired magazine, USA Today, Fast Company, National Public Radio, CNN, NPR, MSNBC and other media. His popular blog is at scottberkun.com and he tweets at @berkun.
If done well, it will help individuals and teams self-evaluate their work to make products that truly solve more problems for more people in more profound ways
Listening! Observing! Reflecting!
Listen! Observe! Reflect! Ask more questions of more different people. Study the true stories behind products you admire.
I've written classic books about project leadership (Making Things Happen) and managing innovation (The Myths of Innovation).